Privacy Policy

Please read carefully before using this website. This website is owned and operated by Egypt Trade and Distribution LLC together with its subsidiaries and affiliates including but not limited to ebike Egypt, which operates, if applicable, the online store ("Store") portion of the website, (collectively "we", "us" or "our"). By using this website, you signify your agreement to the Privacy Policy and Terms & Conditions. If you do not agree with these terms, please do not use this website. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check periodically for changes. Your continued use of this website following the posting of changes to these terms will signify your acceptance of the revised terms.

Privacy Policy

Integral to the operation of this website, we gather certain types of information about users. Your privacy on the Internet is important to us. These are the types of information we gather and what we do with it.

Information We Collect: We collect two general types of information from users: personal data (such as names and e-mail addresses); and aggregate data (such as information about traffic patterns on this website; for example, how many users log into this website on a daily basis).

Personal Data: You can visit our websites without revealing any personal information. However, we need certain personal information if you wish to purchase our products, register for an affiliate account, receive our newsletter, or use our services. Where required, this information may include your personal contact information. We will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member’s account, and to contact you regarding new products and services. By accessing our services and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Aggregated Information and Usage Information: Aggregate information, such as which page users access and information volunteered by users, such as survey information and/or website registration information, is collected through various methods. In the course of using our website, we also automatically track certain information about you. This information includes the URL that you just came from, which URL you next go to, what browser you are using, and your IP address. An IP address is a number that is automatically assigned to your computer whenever you're surfing the web. Web servers, the computers that "serve up" web pages, automatically identify your computer by its IP address, and when you request a page from us, our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.

Use of Cookies: Please refer to our cookie policy for details.

Use of Information Collected by Us: We use both the personal and aggregated and usage information we collect for multiple purposes. For example, we collect this information for fulfilling orders and prizes, administering information requests and providing information services, tracking/verifying compliance with our policies and for editorial and feedback solicitation purposes. We may use your e-mail address and, in rare situations, your mailing address or phone number, to contact you regarding customer service issues or billing matters. Personal and aggregated information is also used to: improve the content of the Store; perform system administration activities; customize the content and/or layout of the Store for each individual user; and notify users about updates to the Store or promotional offers or opportunities that we believe will be interesting to you. We will always try to provide you with an opportunity to decline this service when such information is requested from you online. If you later decide you would rather not receive this information, or would like to opt-out of any other information request or distribution, you may update your account information on the applicable portion of this website or simply reply to any e-mail sent to you and type UNSUBSCRIBE as the subject of your reply or in the message of the e-mail. We may also use your information and activity on the website to resolve disputes, troubleshoot problems and enforce Our Terms of Use.

Information Sharing and Disclosure: We do not sell, trade, rent or otherwise provide your personal data to third parties without prior permission from you, provided however, that third parties does not include our subsidiaries, affiliates, licensees, partners, website hosting partners or other parties who assist us in operating this website.However, we may share your data in an aggregate format, as well as aggregate usage information, with third parties for both advertising, analytic and promotional purposes. 

Display Advertising: Egypt Trade and Distribution LLC has implemented Display Advertising and uses Remarketing with Google Analytics to advertise online. It means that third-party vendors, including Google, show our ads on sites across the Internet. Egypt Trade and Distribution LLC along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. If you want to opt-out of Google Analytics for Display Advertising, just customize Google Display Network ads using the Ads Settings or using Google Analytics Opt-out Browser Add-on that will instruct the Google Analytics JavaScript not to send any information about the website visit to Google Analytics.

Links to Other Sites: It is important to note that this website might contain links to other sites, and that those sites may not follow the same privacy policies as us. For instance, if you clicked on an advertisement on Store, this might take you away from this website and to an entirely different site. This includes links to advertisers, bicycle dealers, content providers, and business partners, who may use our name and/or logos as a result of a co-branding or other agreement. These sites may send their own cookies to you, and may collect data and make uses of it that we would not. We do not control these sites or use, or bear any responsibility or liability for them.

Security: The security of all personally identifiable information associated with users of this site is of great concern to us. We implement a variety of security measures to maintain the safety of your personal information. Once we receive your transmission, We use reasonable efforts to ensure its security on Our systems. Any account information you enter on this website is password-protected so that only you can access it. You should not divulge your password or user identification number to anyone. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.